Privacy Policy
Introduction
- We are committed to safeguarding the privacy of our website visitors,
service users, individual customers and customer personnel.
- This policy applies where we are acting as a data controller with
respect to the personal data of such persons; in other words, where we determine the purposes
and means of the processing of that personal data.
- We use cookies on our website. Insofar as those cookies are not
strictly necessary for the provision of our website and services, we will ask you to consent to
our use of cookies when you first visit our website.
Credit
The personal data that we collect
- In this Section 3 we have set out the general categories of personal
data that we process.
- We may process data enabling us to get in touch with you
("contact data"). The contact data may include your name, email address, telephone
number, postal address and/or social media account identifiers. The source of the contact data
is you and/or your employer.
- We may process your website user account data ("account
data"). The account data may include your account identifier, name, email address,
business name, account creation and modification dates, website settings and marketing
preferences. The primary source of the account data is you and/or your employer, although some
elements of the account data may be generated by our website.
- We may process information relating to transactions, including
purchases of goods and/or services, that you enter into with us and/or through our website
("transaction data").
- We may process information contained in or relating to any
communication that you send to us or that we send to you ("communication data"). The
communication data may include the communication content and metadata associated with the
communication. Our website will generate the metadata associated with communications made using
the website contact forms.
- We may process data about your use of our website and services
("usage data"). The usage data may include your IP address, geographical location,
browser type and version, operating system, referral source, length of visit, page views and
website navigation paths, as well as information about the timing, frequency and pattern of your
service use. The source of the usage data is our analytics tracking system.
Purposes of processing and legal bases
- In this Section 4, we have set out the purposes for which we may
process personal data and the legal bases of the processing.
- Operations - We may process your personal data for
the purposes of operating our website, the processing and fulfilment of orders, providing our
services, supplying our goods, generating invoices, bills and other payment-related
documentation, and credit control. The legal basis for this processing is our legitimate
interests, namely the proper administration of our website, services and business.
- Publications - We may process account data for the
purposes of publishing such data on our website and elsewhere through our services in accordance
with your express instructions. The legal basis for this processing is our legitimate interests,
namely the publication of content in the ordinary course of our operations.
- Relationships and communications - We may process
contact data, account data, transaction data and/or communication data for the purposes of
managing our relationships, communicating with you (excluding communicating for the purposes of
direct marketing) by email, SMS, post, fax and/or telephone, providing support services and
complaint handling. The legal basis for this processing is our legitimate interests, namely
communications with our website visitors, service users, individual customers and customer
personnel, the maintenance of relationships, and the proper administration of our website,
services and business.
- Direct marketing - We may process contact data,
account data and/or transaction data for the purposes of creating, targeting and sending direct
marketing communications by email, SMS, post and/or fax and making contact by telephone for
marketing-related purposes. The legal basis for this processing is our legitimate interests,
namely promoting our business and communicating marketing messages and offers to our website
visitors and service users.
- Research and analysis - We may process usage data
and/or transaction data for the purposes of researching and analysing the use of our website and
services, as well as researching and analysing other interactions with our business. The legal
basis for this processing is our legitimate interests, namely monitoring, supporting, improving
and securing our website, services and business generally.
- Record keeping - We may process your personal data
for the purposes of creating and maintaining our databases, back-up copies of our databases and
our business records generally. The legal basis for this processing is our legitimate interests,
namely ensuring that we have access to all the information we need to properly and efficiently
run our business in accordance with this policy.
- Security - We may process your personal data for the
purposes of security and the prevention of fraud and other criminal activity. The legal basis of
this processing is our legitimate interests, namely the protection of our website, services and
business, and the protection of others.
- Legal claims - We may process your personal data
where necessary for the establishment, exercise or defence of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure. The legal basis for this
processing is our legitimate interests, namely the protection and assertion of our legal rights,
your legal rights and the legal rights of others.
- Legal compliance and vital interests - We may also
process your personal data where such processing is necessary for compliance with a legal
obligation to which we are subject or in order to protect your vital interests or the vital
interests of another natural person.
Providing your personal data to others
- We may disclose your personal data to our insurers and/or professional
advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance
coverage, managing risks, obtaining professional advice.
- Personal data will be
stored on the servers of our hosting services providers.
- In addition to the specific disclosures of personal data set out in
this Section 5, we may disclose your personal data where such disclosure is necessary for
compliance with a legal obligation to which we are subject, or in order to protect your vital
interests or the vital interests of another natural person. We may also disclose your personal
data where such disclosure is necessary for the establishment, exercise, or defence of legal
claims, whether in court proceedings or in an administrative or out-of-court procedure.
- We use third party services that may collect information used to identify you. These third party services are but may not be limited to the Google OAuth login.
International transfers of your personal data
- In this Section 6, we provide information about the circumstances in
which your personal data may be transferred to a third country under UK and/or EU data
protection law.
- We may transfer your personal data from the European Economic Area
(EEA) to the UK and process that personal data in the UK for the purposes set out in this policy
during any period with respect to which the UK is not treated as a third country under EU data
protection law or benefits from an adequacy decision under EU data protection law; and we may
transfer your personal data from the UK to the EEA and process that personal data in the EEA for
the purposes set out in this policy during any period with respect to which EEA states are not
treated as third countries under UK data protection law or benefit from adequacy regulations
under UK data protection law.
- The hosting facilities for our website are situated in Ireland. The
competent data protection authorities have made an adequacy determination with respect to the
data protection laws of each of these countries.
Retaining and deleting personal data
- This Section 7 sets out our data retention policies and procedures,
which are designed to help ensure that we comply with our legal obligations in relation to the
retention and deletion of personal data.
- Personal data that we process for any purpose or purposes shall not be
kept for longer than is necessary for that purpose or those purposes.
- We will retain your personal data as follows:
- contact data will be retained for a minimum period of one year following the date of the
most recent contact between you and us, and for a maximum period of two years following
that date;
- account data will be retained for a minimum period of one year following the date of
closure of the relevant account, and for a maximum period of two years following that
date;
- communication data will be retained for a minimum period of one year following the date
of the communication in question, and for a maximum period of two years following that
date; and
- usage data will be retained for two years following the date of collection.
- Notwithstanding the other provisions of this Section 7, we may retain
your personal data where such retention is necessary for compliance with a legal obligation to
which we are subject, or in order to protect your vital interests or the vital interests of
another natural person.
Your rights
- In this Section 8, we have listed the rights that you have under data
protection law.
- Your principal rights under data protection law are:
- the right to access - you can ask for copies of your personal data;
- the right to rectification - you can ask us to rectify inaccurate
personal data and to complete incomplete personal data;
- the right to erasure - you can ask us to erase your personal data;
- the right to restrict processing - you can ask us to restrict the
processing of your personal data;
- the right to object to processing - you can object to the processing of
your personal data;
- the right to data portability - you can ask that we transfer your
personal data to another organisation or to you;
- the right to complain to a supervisory authority - you can complain
about our processing of your personal data; and
- the right to withdraw consent - to the extent that the legal basis of
our processing of your personal data is consent, you can withdraw that consent.
- These rights are subject to certain limitations and exceptions. You
can learn more about the rights of data subjects by visiting https://edpb.europa.eu/our-work-tools/general-guidance/gdpr-guidelines-recommendations-best-practices_en
and https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
- You may exercise any of your rights in relation to your personal data
by written notice to us, using the contact details set out below.
Amendments
- We may update this policy from time to time by publishing a new
version on our website.
- We will notify you of significant changes to this policy by email.
Our details
- This website is owned and operated by Editr Ltd.
- You can contact us:
- by email, using the email address published on our website.